24|Seven Fees, LLC



This Privacy Policy is applicable to any person or entity (“User”) who uses or accesses any Services, Deliverables, Software, or Software Application (which includes, but is not limited to, Mobile Applications) developed, maintained, or hosted by 24|Seven Fees, LLC, a North Carolina Limited Liability Company. In this Privacy Policy, you, the User, may be referred to as “You”, “Your”, or “Yourself” and 24|Seven Fees, LLC, may be referred to as “24|Seven Fees”, “We”, “Us”, or “Our.” By using or accessing such Services, Deliverables, Software, or Software Application, You agree to the conditions, provisions, and terms of this Privacy Policy.

  1. 1. What this Privacy Policy Covers. This Privacy Statement is applicable worldwide and covers how We treat Personal Information or Customer information collected by Us through Our Website, Software, or Software Application, and/or in providing Services You are accessing from or through Us. It does not apply to any websites that do not display or link to this Privacy Policy or that have their own privacy statements.
  2. 2. Collection of Your Personal or Customer Information.
    1. 2.1.In providing Services to You or the entity You represent, You may be required to provide certain Personal Information about Yourself or Personal Information about Your Customer. To the extent required by law, You or the entity You represent has informed Your Customer that the Customer’s Information, which may constitute Personal Information, may be shared with Us.
    2. 2.2. “Customer Information”or “Your Customer Information” is any and all Personal Information supplied by Your Customer to You and which You provide to Us, any non-public personal information (as defined under the Federal Statute commonly referred to as the Gramm-Bliley-Leach Act of 1999, as it may be amended from time to time, and the regulations promulgated under that Act (as they may be amended) (collectively referred to as “GLBA”)) that You provide Us about Your Customer, and/or as “personal information” as that term is defined under the California Consumer Privacy Act of 2018, as it may be amended from time to time (“CCPA”) that You provide to Us about Your Customer (the CCPA is applicable only if Your Customer is a resident of the State of California).
    3. 2.3. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide Services requested by You. We may collect third party Personal Information such as name, email and phone number, and We will assume that You have the third party's permission to provide Us that information. This information is only collected and used for the purpose disclosed to you by Us in providing Services. Such uses may include those listed in Section 3.3, below.
  3. 3. Uses of Your Personal Information or Your Customer Information.
    1. 3.1. We will only use Your Personal Information or Your Customer Information in the way We specified when it was collected. We will not subsequently change the way Your Personal Information or Your Customer Information is used without Your consent.
    2. 3.2. We will always tell You before We collect any Personal Information or Customer Information from You and will inform You of the purpose of the collection. was intended.
    3. 3.3. Some of the reasons We collect your Personal Information or Customer Information include:
      1. 3.3.1. Registration by You for a User Account;
      2. 3.3.2. You are requesting information about Us or Our Services, Software, or Software Applications;
      3. 3.3.3. You are ordering Services from Us for You or Your Customer;
      4. 3.3.4. You are accessing the services of others through Our Software or Software Applications
      5. 3.3.5. You are requesting support for Our Services;
      6. 3.3.6. You are placing an order for a Service from Us or from a third party through Our Software or Software Application for Yourself or Your Customer;
      7. 3.3.7. You are requesting a demonstration of Our Services, Software, or Software Applications;
      8. 3.3.8. You are participating in an online survey at Our request;
      9. 3.3.9. You are participating in a discussion group or forum hosted by Us;
      10. 3.3.10. You are participating in a collaboration effort requested or hosted by Us;
      11. 3.3.11. You are requesting customer service or support from Us in conjunction with our Services, Software, or Software Applications; or,
      12. 3.3.12. You are requesting reports from Us that require access to Your Personal Information or Your Customer Information previously provided by You in using Our Services, Software, or Software Applications.
  4. 4. Access to and Accuracy of Your Personal Information.
    1. 4.1.We need Your help in keeping your Personal Information accurate and up to date. Please notify Us of any changes to Your Personal Information or Your Customer Information.
    2. 4.2. You may have the ability to view or edit Your Personal Information online. In order to help prevent Your Personal Information from being viewed by others, you will be required to sign in with your credentials (for example, user name/email address and password).
  5. 5. Communication Preferences.
    1. 5.1. You may communicate with Us either via email or by sending information to Our physical address. In any such communication, please include your name, User Name, email address, and specific information that You want to communicate to Us. If you want to communicate with Us via email, Our email address is privacy@24sevenfees.com. If You want to communicate with Us at Our physical address, Our physical address is: Attention: Privacy Department, 24|Seven Fees, LLC, 7657 Cottonwood Drive, Denver, NC 28037.
    2. 5.2. You understand and agree that We will communicate with You at the email address that You provide to Us. It is Your responsibility to provide Us with updated information if Your email address changes. You understand and agree that You will be deemed to have received communications from Us if the communication is sent to the last email address that You provided to Us.
  6. 6. Non-Personal/Anonymous Information Collection.
    1. 6.1. In some instances, We may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of Our website, Services, Software, or Software Applications. Please read Section 9, below, for more information.
    2. 6.2. In addition, by using our website, Services, Software, or Software Applications, anonymous network information may be transmitted back to us such as: the status of the solution and types of devices attached to the network. With this information we can determine how users are interacting with the website, Services, Software, or Software Applications, to assist us with improving each of them, and to provide alerts of available software updates/upgrades.
  7. 7. Sharing Your Personal Information.
    1. 7.1. We do not sell, rent, share, or trade Your Personal Information or Your Customer Information to third parties for marketing purposes unless You have granted us permission to do so.
    2. 7.2. We may share Your Personal Information or Your Customer Information within 24|Seven Fees for purposes of data processing or storage.
    3. 7.3. We may also share your Personal Information with business partners, service vendors, authorized third-party agents or contractors in order to provide the Services requested by You on behalf of Yourself, the entity that You represent, or Your Customer. We only provide these third parties with the minimum amount of Your Personal Information or Your Customer Information necessary to complete/provide the requested Services, and the third parties are not permitted to use Your Personal Information or Your Customer Information except for the limited purpose of completing/providing the requested Services.
    4. 7.4. We may respond to subpoenas, court orders, or legal process by disclosing Your Personal Information, Your Customer Information, and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims and use Your Personal Information and Your Customer Information in this regard as appropriate.
    5. 7.5. We may collect and possibly share Your Personal Information or Your Customer information and any other additional information available to us to investigate, prevent, or take action regarding illegal activities, suspected or potential fraud, brand protection matters, investigate possible copyright infringement, situations involving potential threats to the physical safety of any person, violations of Our Terms of Use, or as otherwise required by law.
    6. 7.6. While navigating our website, Software, or Software Applications you may be directed to a website that is hosted by a third-party supplier. If You visit these websites and disclose Your Personal Information or Your Customer information to that third party, that website owner’s privacy statement will be applicable to the Personal Information or Customer Information You provided to them.
    7. 7.7. We will ask for Your consent before We use or share Your Personal Information or Your Customer Information for any purpose other than the reason you provided it or as otherwise provided by this Privacy Policy.
  8. 8. Security of Your Personal Information
    1. 8.1. We are committed to protecting the Personal Information and Customer Information You share with Us. When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (“SSL”) encryption technology.
    2. 8.2. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information and Your Customer Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, although We strive to use commercially acceptable means to protect Your Personal Information and Your Customer Information, We do not guarantee its security from all possible threats on the Internet.
    3. 8.3.We recommend that You take every precaution in protecting Your Personal Information and Your Customer Information when you are using or accessing the Internet. For example, change your passwords often (at least every 60 days), use a combination of capital and lowercase letters, numbers, and special characters when creating passwords, do not use passwords that are easily guessed such as commonly used passwords (for example, 123456, 123456789, password, 111111, 123123, qwerty), Your address, or telephone number, and make sure You use a secure browser.
  9. 9. Use of Cookies and other Web Technologies.
    1. 9.1. Like many websites, We may use automatic data collection tools, such as Cookies, embedded web links, and web beacons. These tools collect certain standard information that Your Internet browser sends to Our website such as Your Internet browser type and the address of the website from which You arrived at our website. These data collection tools may also collect information about your Internet Protocol (“IP”) address (a number automatically assigned to Your computer whenever You are using the Internet, allowing Web servers to locate and identify Your computer, which is a unique address assigned to Your computer by Your Internet Service Provider or Information Systems Department on a TCP/IP network) and clickstream behavior (for example, the pages you view and the links you click). These tools help make Your visit to Our website easier, more efficient, and more valuable by providing You with a customized experience and recognizing You when You return.
    2. 9.2. Our website may also include widgets, which are interactive mini programs that run on Our site to provide specific services from another company. Personal information, such as Your email address, may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. Information collected by this widget is governed by the privacy policy of the company that created it. Our widget may have an import contacts feature to help You email Your contacts. At Your request, We will search Your email address book to help you import your contacts to Our website.
    3. 9.3. Most Internet browsers allow You to refuse to accept Cookies or to delete them. The way in which you refuse to accept Cookies or delete them vary by Internet browser and by the version of the Internet. You may be able to obtain information on this subject at the following websites for various popular Internet browsers:
      1. 9.3.1. Chrome: https://support.google.com/chrome/answer/95647?hl=en
      2. 9.3.2. Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
      3. 9.3.3. Opera: http://opera.com/help/tutorals/security/cookies/
      4. 9.3.4. Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
      5. 9.3.5. Safari: https://support.apple.com/kb/PH21411
      6. 9.3.6. Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
    4. 9.4. You should be aware that blocking all Cookies will have a negative impact on your ability to use some websites and you may not be able to use some of features at all.
    1. 10.1. Cookies.
      1. 10.1.1. A Cookie cannot read personal data off your hard disk or read cookie files created by other sites. Indeed, the only Personal Information a cookie can contain is information You supply Yourself.
      2. 10.1.2. Accepting the cookies used on Our website may give Us access to information about Your browsing behavior, which We may use to personalize Your experience and track user traffic patterns, and to merge this information when You register. We do this to determine the usefulness of Our website information to Our users and to see how effective Our navigational structure is in helping users reach that information.
      3. 10.1.3. You may browse most of Our websites without accepting cookies; however, some website functionality may be lost by disabling cookies on Your computer. You should be aware that web pages, particularly those which require a login and password, require cookies and cannot be used when you have disabled cookies in Your Internet browser.
      4. 10.1.4. If You prefer not to receive cookies while browsing Our websites or via HTML-formatted emails, You can set Your Internet browser to warn You before it accepts cookies or to refuse to accept the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in Your Internet browser. For more information on how to adjust your cookie preferences in some popular Internet browsers, see Section 9.3, above.
    2. 10.2. Adobe Flash Player (“Flash”).
      1. 10.2.1. Flash is a web tool that uses technology to remember settings, preferences, and usage (such as volume level) similar to browser cookies, but these are managed through a different interface than the one provided by your web browser.
      2. 10.2.2. We may employ Flash cookies in certain situations where We use Flash to provide special content such as video clips or animation. You can access Your Flash management tools from Adobe’s website directly.
    3. 10.3. Embedded Web links.
      1. 10.3.1. Emails from Us may use links designed to lead you to a relevant area on the Web, after redirection through Our servers. The redirection system allows Us to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives.
      2. 10.3.2. In emails, these web links may also allow Us to determine whether You have clicked a link in an email, and this information about the interaction may be connected to Your User Account. If You do not want Us to collect this information, do not click links in an email that We send to You.
    4. 10.4. Web Beacons.
      1. 10.4.1. In addition, We may use web beacons in conjunction with cookies to understand user behavior.
      2. 10.4.2. Web beacons are simply a convenient way of gathering basic statistics and managing cookies, and do not give away any extra information from Your computer.
      3. 10.4.3. Turning off Your browser’s cookies will prevent web beacons from tracking Your specific activity.
  11. 11. Supplementing Information. From time to time, We may supplement Personal Information collected on Our website or through Our Software or Software Applications with information from other commercially available sources that We deem credible, such as business contact databases. This is to help us maintain the accuracy of the information We collect and help Us to provide a better service.
  12. 12. Linked Websites. Our websites and solutions may provide links to other third-party websites and services which are outside Our control and not covered by this, Our Privacy Policy. Please be aware We are not responsible for the privacy practices of such other sites. We encourage You to review the privacy statements posted on these (and all) sites You visit.
  13. 13. Customer Testimonials. We may post customer testimonials/comments/reviews which may contain personal information including name, title and photograph. Before posting such information, We obtain the customer's consent via email.
  14. 14. Children’s Privacy.
    1. 14.1. We do not knowingly collect Personal Information from children under Thirteen (13) years of age. If we learn that We have collected Personal Information on or from a child under Thirteen (13) years of age, We will delete that data from our systems.
    2. 14.2. We encourage parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:
      1. 14.2.1. Teach children never to give Personal Information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
      2. 14.2.2. Know the sites your children are visiting and which sites are appropriate.
      3. 14.2.3. Look for website privacy policies and know how your child’s information is treated.
    3. 14.3. Please visit the FTC’s website for more tips on protecting children’s privacy online.
  15. 15. Consent to Transfer, Processing and Storage of Personal Information. We may transfer your Personal Information or Customer Information to Our servers, which are located in the United States of America. In providing Services, such Personal Information may be transferred between computer servers, which are all located in the United States of America. In providing Your Personal Information or Customer Information to Us, You fully understand and unambiguously consent to the transfer, processing and storage of such information on servers utilized by Us within the United States of America.
  16. 16. California Privacy Rights Notice (This Section is only applicable to California residents).
    1. 16.1. Reason for This California Privacy Rights Notice. This Privacy Notice for California Residents is designed to supplement the information contained elsewhere in this Privacy Policy. This Section 16 applies solely to visitors, users, Your Customers, and others who reside in the State of California. The terms of this Section 16 are designed to be in accordance with California Consumer Privacy Act of 2018 (as amended) (“CCPA”). Any terms contained in the CCPA that are used in this Section 16 shall have the meanings assigned to them by the CCPA. (The term “you” or “your” as used in this Section 16 shall refer to either You if You are a California resident or to Your Customer if he or she is a California resident.).
      1. 16.1.1. Information We Collect. We collect information from you that identifies, relates to, describes, references that are reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (referred to in the CCPA as “Personal Information” and referred to in this Section 16 as “CCPA Personal Information” ). Included in the definition of CCPA Personal Information is such “personal information” as defined in the CCPA that is providing by you or your agent
      2. 16.1.2. Use of CCPA Personal Information. We may use or disclose CCPA Personal Information we collect for one or more of the following business purposes:
        1. We may use such CCPA Personal Information to fulfill or meet the reason you or your agent provided the information. For example, if you or your agent shares your name and contact information to ask a question about our products or services, We will use that information to respond to the inquiry by you or your agent. If you or your agent provides your personal information to purchase a product or a service, We will use that information to fulfill or modify those orders, process payment of those orders, and/or facilitate delivery of the product or the rendering by Us of the service ordered.
        2. We may use such CCPA Personal Information to create, maintain, customize, and/or secure your User Account with Us.
        3. We may use such CCPA Personal Information to provide you or your agent with newsletters, email alerts, event registrations, and other notices and information concerning Our products, Services, Software, Software Applications, policies, programs, other services available from us, events, news, or other communications with you or your agent concerning this Privacy Policy, Our Terms of Use, and your User Account.
        4. We may use such CCPA Personal Information to provide you with support and to respond to your inquiries, including, but not limited to, investigating and/or addressing your concerns and monitor and/or improve Our responses.
        5. We may use such CCPA Personal Information to carry out Our obligations and enforce Our rights arising from any contracts entered into between you and Us or between Us and the entity that you represent, including for billing and collections.
        6. We may use such CCPA Personal Information to process your requests for Services, transactions, payments, and to prevent transactional fraud.
        7. We may use such CCPA Personal Information to provide support, personalize our Services, or to develop products or services.
        8. We may use such CCPA Personal Information to help to maintain the safety, security, and integrity of our Websites, Services, databases, other technology assets, or business.
        9. We may use such CCPA Personal Information to response to law enforcement requests and as required by applicable law, court order, or governmental regulations.
        10. We may use such CCPA Personal Information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding in which personal information held by Us is among the assets transferred.
      3. 16.1.3. Sharing Personal Information. We may disclose CCPA Personal Information to a third party for a business purpose. If We disclose such CCPA Personal Information to a third party for a business purpose, We enter into a contract that describes the purpose of the disclosure and requires the recipient to both keep that information and not to use it for any purpose except performing the contract.
      4. 16.1.4. Your Rights and Choices. The CCPA provides consumers (California residents) with certain rights concerning their personal information (as that term is defined in the CCPA). This Section 16 describes your rights and the rights of your Customer in that personal information and how to exercise those rights if you or your Customer is a resident of the State of California.
      5. 16.1.5. Personal information Sales Opt-Out and Opt-In Rights.
        1. Although We do not currently sell any personal information, you still have the right to direct Us to not sell your personal information, at any time, if you are Sixteen (16) years of age or older (“right to opt-out”). We do not sell the personal information of any consumers (as that term is defined in the CCPA) We actually know are less than Sixteen (16) years of age, unless We receive affirmative authorization (“right to opt-in”) from either the consumer who is at least Thirteen (13) years of age but not yet Sixteen (16) years of age or the parent or guardian of a consumer who is less than Thirteen (13) years of age. Consumers who opt-in to disclose personal information may opt-out of such disclosure at any time.
        2. To exercise the right to opt-out, the person making such request may submit a request to Us via email or by sending the request to our physical address (see the Contact Us Section, below—Section 19). Your communication need only state that the person making the request is a California resident and that he or she does want Us to sell his or her personal information.
        3. Once an opt-out request is made, We will wait at least Twelve (12) months before asking that person to reauthorize personal information sales. However, that person may change his or her mind and opt back into personal information sales at any time by resubmitting his or her information to Us via email or by sending something to our physical address.
        4. A person need not create an account with us to exercise his or her opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
    2. 16.2. Privacy Rights Under the California Online Privacy Act.
      1. 16.2.1. In addition to the CCPA, California law requires that We provide you with a summary of your privacy rights under the California Online Privacy Protection Act, as amended (“COPPA”) and the California Business and Professions Code. As required by COPPA, We will provide you with the categories of Personally Identifiable Information that We collect through the Service and the categories of third-party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request.
      2. 16.2.2. California law requires Us to inform you, at your request of the following:
        1. The categories of Personally Identifiable Information We collect and what third parties We share that information with;
        2. The names and addresses of those third parties; and
        3. Examples of the products or services marketed by those companies.
      3. 16.2.3. COPPA further requires Us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or physical mail to the address found in Section 19, below. When contacting us, please indicate your name, address, email address, and what personally identifiable information you do not want Us to share with Our marketing partners. The request should be sent to the attention of our Privacy Department and labeled "California Customer Choice Notice." You should allow Thirty (30) days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
    3. 16.3. Other California Privacy Rights. California’s “Shine the Light” law (California Civil Code Section 1798.83, as amended) permits users of Our Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their marketing purposes. If you want to make a request from Us concerning this disclosure, please contact Us at the email address set forth in the Contact Us Section (Section 19, below).
  17. 17. Nevada Privacy Rights (This Section is applicable only to Nevada Residents). Nevada law (Senate Bill 220) permits customers in Nevada to opt-out of the sale of certain kinds of personal information. As previously mentioned above, we do not sell your personal information to third parties. If you are a Nevada resident and have questions, please contact us via the email in Section 19, below.
  18. 18. Questions or Comments. We value your opinions. Should you have any privacy-related questions or comments related to this this Privacy Policy, please send Us an email or to our physical address. (See Section 19, below).
  19. 19. Contact Us. We value your opinions. Should you have any privacy-related questions or comments related to this this Privacy Policy, please send Us an email or to our physical address. (See Section 19, below).
    1. 19.1. Our email address is: privacy@24sevenfees.com with a copy to lpostic@mindspring.com.
    2. 19.2. Our physical address is: Attention: Privacy Department, 24|Seven Fees, LLC, 7567 Cottonwood Drive, Denver, NC 28037.
  20. 20. Compliance with All Privacy Laws and Authority to Provide Personal Information.
    1. 20.1. You warrant and represent that, if You are providing Us with Customer Information, You have made all required notifications to that Customer about his or her Personal Information as required by applicable Federal, State, and local laws, statutes, ordinances, rules, and regulations.
    2. 20.2. You also warrant and represent that You have been authorized by Your Customer to disclose to Us the Personal Information of Your Customer.
    3. 20.3. You understand and agree that you will indemnify, defend, and hold Us harmless if Your disclosure of Customer Information to Us has not be authorized by Your Customer.
  21. 21. Updates to this Privacy Policy. We may update this Privacy Policy at any time, so please review it frequently. We will attempt to provide You with reasonable notice of any material change to this Privacy Policy.